Privacy Policy
NOPROBLEM Inc. ("we," "us," or "our") sets out this Privacy Policy for the handling of personal information on the official Kin no Sosen landing page (the "Site").
Operator
Operator: NOPROBLEM Inc. Representative: Norihiko Kajiwara. Address: 1-8-13 Ushita Waseda, Higashi-ku, Hiroshima City, Hiroshima Prefecture, Japan. Phone: 082-962-7593.
Information We Collect
We may collect information such as name, address, phone number, email address, order details, and inquiry details when you contact us, purchase products, request OEM consultation, request production, or otherwise communicate with us. Technical information such as access date and time, IP address, browser information, and referrer URL may also be recorded in server logs for Site display and secure operation.
Purpose of Use
We use collected information only as necessary to respond to inquiries, receive and fulfill product orders, arrange delivery and production communication, handle OEM consultations and estimates, provide information about our products and services, improve our services, prevent unauthorized use, and comply with laws and regulations.
Third-party Disclosure and Outsourcing
We do not provide personal information to third parties without prior consent, except as permitted by law. We may entrust the handling of personal information to contractors or external services to the extent necessary for sales, payment, delivery, inquiry support, and Site operation. In such cases, we exercise necessary and appropriate supervision over the entrusted parties.
External Services
Product purchases from this Site link to SUILAN Online Shop on BASE, an external service. Information entered during purchase procedures, payment, delivery, or the shop inquiry form is handled according to the policies of that shop and BASE. This Site also uses Google Fonts for font display, and information necessary for font delivery, such as IP address and browser information, may be sent to Google LLC. The Site itself does not provide our own inquiry form or analytics cookies.
Security Measures and Retention
We take necessary and appropriate security measures to prevent leakage, loss, damage, and unauthorized access to personal information. We retain personal information only for the period necessary to achieve the purposes of use or for the period required by law, and delete or dispose of it appropriately when it is no longer needed.
Disclosure, Correction, and Suspension of Use
When a person requests disclosure, correction, addition, deletion, suspension of use, or suspension of third-party provision of their personal information held by us, we will confirm the requester's identity and respond appropriately in accordance with the Act on the Protection of Personal Information and other applicable laws and regulations.
Cookies
The Site itself does not set cookies for usage analytics. External services linked from the Site may use cookies or similar technologies under their own policies. You can manage whether to accept cookies through your browser settings.
Contact
For inquiries about this Privacy Policy or our handling of personal information, please contact NOPROBLEM Inc. by phone at 082-962-7593. For online shop inquiries, you may also use the CONTACT form on SUILAN Online Shop: https://thebase.com/inquiry/suilan-base-shop.
Changes to This Policy
We may update this Privacy Policy as necessary due to changes in laws, service content, or operations. When important changes are made, we will notify users in an easy-to-understand manner on this Site.
Language
This English version is provided for convenience. If there is any inconsistency between the Japanese and English versions, the Japanese version will prevail.
Established: July 6, 2026